29th Jan 18 Complaints Handling London
Complaints Handling
Chairman
Luke Gillat
Equiniti Charter

City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• GDPR
• PSD2
• MiFID II
• Complaints via social media
• Spoof email complaints
• ABI benchmarking
• FOS interaction
• Other topics

 
5th Feb 18 The Cyber Club London
Cyber Club
Chairman
Jonathan Gill
VP EMEA
RSA Security

Guest Contributor
Andy Waterhouse
Director
RSA Security

City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• GDPR
• Artificial intelligence successes
• 'Threat v risk' emphasis
• Active defence
• Other issues

 
19th Feb 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
21st Feb 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
26th Feb 18 Complaints Handling Edinburgh
Complaints Handling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
5th Mar 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
12th Mar 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
14th Mar 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
19th Mar 18 Complaints Handling London
Complaints Handling
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by trinks
Discussion Topics

• Issues raised by members

 
16th Apr 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
18th Apr 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
23rd Apr 18 Complaints Handling Edinburgh
Complaints Handling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
24th Apr 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
14th May 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
16th May 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
21st May 18 Complaints Handling London
Complaints Handling
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
11th Jun 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
13th Jun 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
18th Jun 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
25th Jun 18 Complaints Handling Edinburgh
Complaints Handling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
9th Jul 18 Complaints Handling London
Complaints Handling
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
10th Jul 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
11th Jul 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
20th Aug 18 Complaints Handling Edinburgh
Complaints Hamdling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
10th Sep 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drikns
Discussion Topics

• Issues raised by members

 
17th Sep 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4 pm, followed by drinks
Discussion Topics

• Issues raised by members

 
19th Sep 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
24th Sep 18 Complaints Handling London
Complaints Handling
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
8th Oct 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
15th Oct 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
17th Oct 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
29th Oct 18 Complaints Handling Edinburgh
Complaints Handling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by dribks
Discussion Topics

• Issues raised by members

 
12th Nov 18 Private Wealth Management London
Private Wealth Management
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
14th Nov 18 Financial Crime London
Financial Crime Group (AM/IM/WM)
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
19th Nov 18 The Cyber Club London
Cyber Club
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

1.50 for 2pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
26th Nov 18 Complaints Handling London
Complaints Handling
City of London Club, 19 Old Broad Street, London EC2N 1DS (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 
10th Dec 18 Complaints Handling Edinburgh
Complaints Handling
Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)

2 for 2.15pm to 4pm, followed by drinks
Discussion Topics

• Issues raised by members

 

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