| 27th Sep 10 | Complaints Handling | London |
|---|---|---|
| Complaints Handling | ||
|
Chairman Stuart O'Sullivan Principal Consultant Huntswood Tower 42, 25 Old Broad Street, London EC2N 1HQ (map) 2-2.15 to 4pm, followed by drinks |
Discussion Topics • MI • Retrospective complaints reviews • DISP rules • Data contextualisation • FOS relationship • PPI • Qualifications for complaint handlers • Issues raised by members |
|
| Sponsors - CDC Software & Huntswood | ||
| 25th Oct 10 | Complaints Handling | Edinburgh |
|---|---|---|
| Complaints Handling | ||
|
The Balmoral Hotel, Princes Street, Edinburgh EH2 2EQ (map)
2-2.15 to 4pm, followed by drinks |
Discussion Topics • Issues raised by members |
|
| Sponsors - CDC Software & Huntswood | ||
| 22nd Nov 10 | Complaints Handling | London |
|---|---|---|
| Complaints Handling | ||
|
Tower 42, 25 Old Broad Street, London EC2N 1HQ (map)
2-2.15 to 4pm, followed by drinks |
Discussion Topics • Issues raised by members |
|
| Sponsors - CDC Software & Huntswood | ||
